moment with a manager: Danny Jimenez | Appalachian Highlands

Name: Danny Jimenez

Age: 43 years

Education: Business Administration Diploma

Title: Vice President of Food and Beverage

Company: international hard rock

What are you doing? Create memorable dining and beverage experiences within the casino while leading a team that answers “Yes” in a safety conscious environment.

In your opinion, what are the keys to success?

Name some of your major successes: Being part of the opening team for the Hollywood Florida Hard Rock Casino, participating in the 150 million expansion of the Coconut Creek Florida Casino and implementing a drink ordering system at the Hollywood Classic Casino in Florida.

Who were your mentors? Victor Tiffany – Senior Vice President of Food and Beverage for Seminole Gaming.

Can you name a turning point in your career? When I decided to leave the Marriot company and join the Seminole Gaming Administration to join a new business, which required a step into an industry I had no knowledge of. (Games).

What management books would you recommend?

1. Who moved my cheese? By Spencer Johnson

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2. How to make friends and influence people. By Dale Carnegie

Do you read national trade publications?

1. Forbes magazine

2. Wired charger

3. Casino Center (web)

Any advice you would give to an aspiring manager?

• Do more listening than talking

• Make changes to operations with members of your hourly team. They are the experts and will provide the best feedback.

• Explain the plan when decisions are made. People want to know the “why”.

Is there anything else you would like to add?

I believe we are always learning and can’t be too proud to ask questions.

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